Shipping & Returns
Australian Post with Tracking , generally 1 - 3 days. Leaving from Victoria . Standard shipping fee capped at 11.95 for OZ & NZ .
ANY BIG ONLINE SALES
This will take 2 to 3 days longer than normal due to bulk orders and mass volume . Please contact as at any stage and we can let you know how far your order is away .
ALL OUR PRICES ARE CAPPED IF YOU ORDER 1 or 20 THE RATE WILL REMAIN THE SAME . .
1 . Air Mail Post with basic tracking 7 - 10 working days but normally we take a little longer . ( 2 - 3 WEEKS )
2. EMS Express Post which has basic tracking but it will take 3 - 4 working days . Generally a little longer but we do have clients get it in the time frame. ( 7 - 10 days )
3. DHL Express , Super fast 3 - 4 days . Tracking is next level and service can’t be beaten . ( UNDER A WEEK )
Custom taxes we don't cover as every country is different . If you don't want to pay your custom taxes and the item gets sent back to us . We will have to charge you for the shipping and return cost to you . Please check your country taxes and duties before ordering , each country is different . Some countries are free and some are not .
Merchandise must be returned in its original condition within ( 21 ) days . Clothing must be unworn, unwashed and in a resalable condition.
Returned or exchanged items must be accompanied by the original invoice, all packaging, hang-tags and any related accessories. No refund or exchange will be processed for items that are returned incomplete, damaged, washed or soiled.
If you wish to have an item exchanged for a different size, please include clear instructions on which size you require in your return.
We do send the exchange product out for free but you will have to cover the cost to send the exchange back to us.
If you have any questions about the returns or exchange procedure, please contact our Customer Assistance